Jack Waghan A S — AI Engineer & Cloud Automation Specialist

Jack Waghan A SAI Engineer

AI Engineer with expertise in cloud infrastructure, edge computing, and automation. Proven track record of designing scalable systems supporting 20,000 users and 130,000 daily requests while optimizing production performance, reducing latency, and lowering operational costs. Experienced in end-to-end full stack development, LLM multi-model orchestration, and enterprise workflow automation across Dynamics 365, Dataverse, and cloud platforms.

Current FocusCloud & AutomationEdge Computing & AI Systems

20K+Users Supported

130K+Daily Requests

~30%Infra Cost Reduced

Experience

02 roles

AI Engineer Intern

Waves Computer SuppliesRemote

Jul 2026 – PresentAbu Dhabi, UAE (Remote)

Developed a customer support automation POC using Dynamics 365 CRM, Dataverse, Power Automate, Teams, and SharePoint.
Designed Power Automate workflows for case notifications, warranty checks, pickup/drop-off, driver assignment, and tracking.
Configured Dataverse fields and case lifecycle tracking to integrate CRM with automated support processes.
Collaborated with Support & Warehouse teams on requirements, solution architecture, business process design, and POC implementation.

Dynamics 365 CRMDataversePower AutomateMicrosoft TeamsSharePointAzure

Founder & Full Stack Developer

AcademiaXFounder

Mar 2025 – PresentChennai, India

Scaled a Next.js cloud platform to 20K+ users, 5K DAU, and 130K+ daily requests, maintaining high availability.
Reduced redundant API calls by 50% and infrastructure costs by ~30% through caching and performance optimization.
Built CI/CD pipelines with GitHub Actions for automated, zero-downtime deployments and faster release cycles.
Developed an open-source TypeScript SDK for API abstraction, improving developer experience and integration efficiency.

Next.jsTypeScriptReactNode.jsGitHub ActionsCI/CDCaching & Performance